Article 1 – Definitions
The term « Client » refers to any individual or legal entity to whom the Coach provides instructional, consulting,
training, and coaching services within the framework defined in the Contract.
The term « Contract » refers to the agreement executed between the Client and the Coach, which is governed by
these Terms and Conditions. These terms shall prevail over any conflicting stipulations in any other contractual
document issued by either the Coach or the Client.
The term « Coach » refers to the designated expert providing the professional services under the Contract.
The term « Emilien Hamel coach vocal expert voix » refers to the trade name of the sole proprietorship registered a
56 boulevard Maréchal Foch, Grenoble, France (SIRET No. 83166990800038, Training Provider Activity
Declaration No. 84380710838).
The term « Session » refers to a single coaching or training unit delivered by the Coach.
The term « Program » or « Training » refers to one or multiple sessions ordered and paid for under the modalities
established in these Terms and Conditions and/or the associated Contract.
The term « Contractor » refers to any third-party professional or entity retained by the Coach to assist in delivering the
services.
Article 2 – Purpose and scope
2.1 Purpose of the contract: The Contract outlines the respective rights and obligations of the Coach and the
Client regarding the sale and execution of professional coaching, vocal assessment, and corporate training
services.
2.2 Scope of the terms: These Terms and Conditions apply to all service agreements entered into with Clients.
Any service performed by the Coach implies the full and unreserved acceptance by the Client of these terms. They
override any purchase orders or general terms issued by the Client unless explicitly accepted in writing by the
Coach.
2.3 Client information: The Contract shall specify the Client’s identity, corporate registration details (such as
Business Number or equivalent identification), address, and authorized representative contact details. The Client
warrants that all provided data is accurate and commits to updating the Coach immediately regarding any structural
or contact changes.
2.4 Execution and modification: The Contract is officially formed upon execution by both parties. Any
amendments or variations negotiated during performance must be executed via a written addendum. The Client
declares they are of legal majority and possess the full legal capacity to enter into binding agreements under
applicable local jurisdictions.
2.5 Duration: The Contract terminates automatically upon the completion of the final scheduled session, subject to
the special conditions outlined in Article 10. The agreement and its associated entitlements are strictly non-
transferable and non-assignable by the Client.
Emilien Hamel — Vocal Coach & Voice Expert 1 / 4
Article 3 – Orders and remote sales
Services may be purchased through a formal purchase order, a service contract, or a designated training
agreement executed by both parties. Unless otherwise stipulated, a single standard session comprises one (1) hour
of effective engagement, which includes administrative setup and direct delivery.
3.1 Remote and online bookings: For services booked remotely or online via the internet, a fourteen (14) day
cancellation period applies from the date of booking registration, subject to applicable consumer protection
legislation. A full refund for digital bookings is applicable up to forty-eight (48) hours prior to the scheduled session
start time, contingent upon a written request submitted by email and confirmed explicitly by the Coach.
Article 4 – Cancellations, scheduling modifications, and liability
4.1 Client cancellations: Any standard contract cancellation must be submitted to the Coach in writing at least
fifteen (15) days prior to the initial session date. If cancellation occurs after this period, thirty percent (30%) of the
total contract value or the first scheduled installment shall remain fully acquired by the Coach as liquidated
damages. Any program or training sequence that has commenced is due in its entirety.
4.2 Punctuality and session adjustments: Clients are required to adhere strictly to scheduled times. Sessions
cannot be canceled post-reservation; however, they may be rescheduled subject to availability if the request is
submitted at least seventy-two (72) hours in advance. Client tardiness will be deducted directly from the allocated
session duration without extension. The Coach reserves the right to cancel or reschedule a session up to twelve
(12) hours prior via phone or text message. If the Coach cancels a session within less than twelve (12) hours
without an event of force majeure, the session will be rescheduled at no additional fee to the Client.
4.3 Premium program specific terms: The Premium Program is subject to specific administrative rules.
Rescheduling requests must be submitted a minimum of forty-eight (48) hours before the set time. Any session
modified or canceled less than forty-eight (48) hours prior will be forfeited and counted as delivered. To ensure
proper scientific tracking and voice monitoring, the Client agrees to complete their voice tracking logs daily.
4.4 Limitation of liability: The Coach undertakes an obligation of diligent means, not of absolute result. Liability
can only be engaged upon proof of gross negligence or willful misconduct directly causing verifiable damage. The
Coach shall not be liable for incidents resulting from a failure to follow instruction, actions or omissions of third-party
Contractors, or events of force majeure. Under no circumstances shall the Coach be liable for indirect,
consequential, or incidental damages, including but not limited to loss of revenue, lost business opportunities, or
reputational damages.
For liability documentation, training analysis, and professional reference purposes, the Coach reserves the right to
record the audio/video of coaching sessions exclusively for internal professional evaluation.
Article 5 – Fees and financial terms
5.1 Pricing: Service fees are set forth in the Contract, denominated in Euros (€) or converted local currency
equivalent, excluding applicable local taxes. Fees include standard preparation time but exclude specific travel
expenses, room rentals, specialized educational materials, or off-site logistical costs, which will be billed separately.
5.2 Invoicing protocols:
Individual clients: The first two sessions must be paid in full prior to the start of the first session. Subsequent
sessions must be paid prior to the commencement of the preceding session sequence.
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Emilien Hamel — Vocal Coach & Voice Expert 2 / 4
Corporate and group entities: For contracts lasting under three (3) months, a fifty percent (50%) deposit is
required upon execution, with the remaining balance due within ten (10) calendar days from the invoice
issuance date, net of any discounts.
5.3 Late performance and penalties: Failure to settle balances by the due date allows the Coach to suspend
ongoing interventions. Late payments accrue interest at standard commercial rates or maximum legally permissible
rates, alongside fixed recovery administrative fees and any associated legal collection costs.
Article 6 – Insurance requirements
The Client must maintain a valid personal or commercial general liability insurance policy covering any damage
caused to third parties during the performance of the services. The Coach maintains professional liability insurance
covering standard business risks. Independent third-party Contractors are responsible for maintaining their own
respective coverage.
Article 7 – Privacy and data protection
The Coach processes personal data in strict compliance with applicable regional privacy legislation (including
European directives and North American standards such as PIPA/PIPEDA where applicable). Clients retain the right
to access, rectify, or request deletion of their personal files by submitting a written request to
contact@emilienhamel.fr.
Article 8 – Intellectual property
All training documentation, acoustic analysis protocols, digital content, and methodology utilized by the Coach
remain the exclusive intellectual property of the Coach. No material may be reproduced, modified, distributed, or
commercialized without express prior written authorization.
Article 9 – Termination
Non-payment of any due installment constitutes material breach, granting the Coach the right to terminate the
Contract immediately. Upon such termination, all completed services are payable pro-rata, and the Client shall owe
a termination indemnity equal to fifty percent (50%) of the remaining unperformed contract value. General breaches
require a fifteen (15) day written notice to cure before effective termination.
Article 10 – Force majeure
Neither party shall be held liable for performance failures resulting from acts of God, extreme weather events, labor
disputes, or local regulatory restrictions matching the standard definition of force majeure. Services will be
suspended or rescheduled accordingly without liability.
Article 11 – Governing law and dispute resolution
These terms shall be governed by and interpreted in accordance with applicable commercial laws. The parties
agree to submit any dispute, contradiction, or claim to amicable mediation prior to initiating formal legal proceedings
before competent judicial courts.
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Emilien Hamel — Vocal Coach & Voice Expert 3 / 4
Article 12 – Testimonials and corporate referencing
The Client may provide professional testimonials regarding their coaching outcome, which the Coach may publish
or archive for marketing purposes. Corporate clients grant the Coach a limited, non-exclusive license to use their
corporate name and logo within professional client reference lists.
Article 13 – Confidentiality
Both parties agree to maintain absolute confidentiality regarding all technical, corporate, financial, pedagogical, or
personal information exchanged during the performance of the coaching sessions.
Website legal notice
This website (https://emilienhamel.fr/) is operated by Emilien Hamel, Individual Entrepreneur (Grenoble, France). Hosting is
provided by Infomaniak Network SA (Geneva, Switzerland). Users enjoy full rights of data access and rectification under
applicable data protection frameworks via contact@emilienhamel.fr.
